Using the Ignore Button

When a call is received by ICM, a pop-up is displayed showing information about the caller.  This pop-up is called the Incoming Call Pop-up.  The Incoming Call Pop-up's Ignore button dismisses the pop-up and ICM takes no further action in processing the call.

To dismiss the Incoming Call Pop-up and ignore the incoming call:

With the Incoming Call Pop-up displayed, click the Ignore button.

The caller will hear continuous ringing as if you were not home.

Note:  Calls that are "ignored" are not sent to voice mail.