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customer service: billing questions: nova scotia

Nova Scotia Pricing

  1. How much does ICM cost?

    ICM Classic
    (available to all customers)

    $5.00



    ICM Classic:
    When you receive a call, you can choose these options:
    • Play a Message - Click this option and you'll have the choice of playing your caller one of a variety of messages. You can customize these yourself!
    • Voice Mail - Send callers to Call Answer, if you subscribe to this service.
    • Ignore - Your caller will hear ringing and you can continue your Internet session in privacy.
    • Open Door - "Buzz" visitors into your building without having to disconnect from the Internet.
    ICM Plus (available within the Halifax Regional Municipality):
    Includes all of the features of ICM Classic plus:
    • Answer - You will be disconnected from the Internet, and the call will be sent to you through your phone line.
    • Transfer - Transfer the call to another number, like a cell phone.

    ICM Plus
    (available within the Halifax Regional Municipality)

    $5.95


  2. How do you bill?

    Charges for ICM will appear on your monthly telephone bill.


  3. How long is the free ICM trial?

    The ICM free trial lasts for 1 month for all new customers. This trial starts on the day your ICM service becomes active. The trial is a limited time offer, available for first-time ICM customers only, and could end without notice.






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